Smart Escalation
What happens when a Watcher doesn't have a verified answer.
Smart Escalation
When a Watcher can't confidently answer, it asks your team instead of guessing.
Watcher Ops / Escalation Group
The private Telegram group where Watchers send unresolved questions AND report moderation actions.
Watcher Ops Moderation Reports
Real-time, structured reports of every meaningful moderation action a Watcher takes.
The Escalation Group Slot Rule
An Escalation Group never consumes a Watcher slot. This is a hard billing rule, not a default that can drift.
Admin Responses
How an authorized admin answers an escalation, and how the answer gets back to the community.
What Smart Escalation Doesn't Do Yet
An honest list of escalation capabilities that are planned but not available today.