Plans and Billing

Comparison table first, details second — Free Trial through Enterprise, Watcher slots, AI usage, and annual pricing.

Pricing Overview

PlanMonthly PriceWatcher SlotsCommunitiesAI GenerationsBest For
Bronze$29.99212,000Small communities
Silver$59.99525,000Growing projects
Gold$99.99103 (up to 5)10,000Larger operations
Platinum$149.99205 (up to 10)20,000Multi-community teams
BYO 20$169.992010BYO / provider-basedTeams using their own AI provider

Enterprise (beyond Platinum) is three fixed, manually-provisioned packages — see its own summary further down and the full Innvil Watch Enterprise article.

How to Read the Plans

Watcher Slots

  • One slot means one Watcher actively deployed to one customer-facing Community.

Communities

  • The maximum number of customer-facing Communities allowed by the plan (some plans can expand this — see Community Expansion).

AI Generations

  • The monthly pooled number of AI-generated responses/actions included with the plan, shared across every Watcher on the account.

Escalation Groups

  • Private Watcher Ops / Escalation Groups do NOT consume Watcher slots or Community allowances.

Escalation Groups do not consume slots

Connecting a Watcher to a private Watcher Ops / Escalation Group does not use an additional Watcher slot or customer-facing Community allowance.

Watcher Records are not deployments

Creating a Watcher profile does not consume a slot. A slot is consumed only when that Watcher is actively deployed to a customer-facing Community.

Free Trial

Free Trial

  • $0 for 7 days
  • 1 Watcher slot
  • 1 Community
  • Full Smart Escalation / Watcher Ops included

A one-time, 7-day trial — no payment required, tied to your verified Telegram identity so it can't be reclaimed from a second account. It includes the SAME Smart Escalation and Watcher Ops moderation reporting every paid plan gets — this isn't held back for the trial. There's no separate AI Generations allowance number for the trial (it uses its own reactive daily quota, not the pooled monthly model paid plans use). When it ends, nothing is deleted — your Projects, Communities, and Watchers stay exactly as they are until you choose a paid plan.

Bronze

Bronze

  • $29.99/month
  • 2 Watcher slots
  • 1 Communities
  • 2,000 AI Generations

300 Media Moderation Units/mo are included on Bronze automatically — no purchase required — with optional capacity packs (see the Media Moderation article) if you need more. Its Community allowance is fixed — the only way to raise it is to upgrade to a plan with a higher allowance. Best for: small communities.

Silver

Silver

  • $59.99/month
  • 5 Watcher slots
  • 2 Communities
  • 5,000 AI Generations

500 Media Moderation Units/mo are included on Silver automatically — no purchase required — with optional capacity packs (see the Media Moderation article) if you need more. Its Community allowance is fixed — the only way to raise it is to upgrade to a plan with a higher allowance. Best for: growing projects.

Gold

Gold

  • $99.99/month
  • 10 Watcher slots
  • 3 (up to 5) Communities
  • 10,000 AI Generations

700 Media Moderation Units/mo are included on Gold automatically — no purchase required — with optional capacity packs (see the Media Moderation article) if you need more. Community Expansion can raise its Community allowance from 3 to 5 for an additional monthly fee — see the Community Expansion article. Best for: larger operations.

Platinum

Platinum

  • $149.99/month
  • 20 Watcher slots
  • 5 (up to 10) Communities
  • 20,000 AI Generations

1,000 Media Moderation Units/mo are included on Platinum automatically — no purchase required — with optional capacity packs (see the Media Moderation article) if you need more. Community Expansion can raise its Community allowance from 5 to 10 for an additional monthly fee — see the Community Expansion article. Best for: multi-community teams.

BYO 20

BYO 20

  • $169.99/month
  • 20 Watcher slots
  • 10 Communities
  • BYO / provider-based

BYO 20 always requires your own AI provider credential (Anthropic or an OpenAI-compatible provider) — Innvil never charges you for AI usage on top of the $169.99/mo plan price. 2,000 Media Moderation Units/mo are included automatically, with optional capacity packs available if you need more. Communities are fixed at 10 — already the max, with no expansion path. Best for teams that already run their own AI provider and want the most included in one flat price.

Enterprise

Managed Enterprise 50

  • from $399.00/mo
  • 50 Watcher slots
  • 8 Communities
  • Managed — Innvil funds AI usage

BYO Enterprise 50

  • $299/mo
  • up to 50 Watcher deployments
  • Bring Your Own AI provider

BYO Enterprise Unlimited

  • $499/mo
  • Unlimited licensed Watcher deployments
  • Bring Your Own AI provider

Enterprise is for accounts that need more than Platinum's allowances — it's still the same Innvil Watch product, never a separate dashboard or domain. Managed means Innvil runs and pays for your AI provider usage; Bring Your Own (BYO) means you supply and pay for your own provider credential directly, lowering the Innvil platform fee (never a guarantee your total spend, Innvil fee plus your own provider usage, ends up lower overall). Support and provisioning for either mode are completed manually with the Innvil team — reach out from the Plans page. See the full Innvil Watch Enterprise article for everything each package includes.

Watcher Slots

Watcher Slot Usage = Active Watcher × Active Customer-Facing Community Deployment. A slot is consumed only by an ACTIVE deployment — creating a Watcher profile, or connecting a private Escalation Group, never consumes one. See "Watcher Profiles vs Deployments vs Slots" and "Watcher Slots and Billing" for the full concepts and formula.

Slot Examples

ExampleSetupSlots Used
11 Watcher deployed to 1 Community1 Watcher slot
21 Watcher deployed to 3 Communities3 Watcher slots
33 Watchers deployed to 1 Community3 Watcher slots
43 Watchers across Communities, all also connected to the same private Watcher Ops groupOnly the customer-facing deployments count — the Watcher Ops group adds 0 slots

AI Usage

Most conversation and Project Knowledge answers use your account's pooled AI Generations allowance. Deterministic actions — including the new Watcher Ops moderation reports — never do, because there's nothing for a model to generate: the backend already knows every fact the report states.

ActivityCounts Toward AI Usage?
Normal AI-generated conversationYes
Project Knowledge answer generated by AIYes
Deterministic warning noticeNo
Template-based mute reportNo
Template-based kick reportNo
Template-based purge reportNo
Structured Watcher Ops moderation reportNo, unless an AI model is actually used
AI-generated summaryYes

Media Moderation

Every plan includes a real Media Moderation Units allowance automatically — no purchase required. A classified photo uses 1 unit; a video uses a few units for the representative frames actually checked, never one unit per video, and never all of them. If you need more than your plan's included allowance in a given billing period, you can add a capacity pack from the Usage page at any time — packs are stackable and apply to the current period only.

Media FeatureIncluded / Add-onAllowance / Price
Photo moderationIncluded in every planShares the plan's Media Moderation Unit allowance
Video moderationIncluded in every planShares the plan's Media Moderation Unit allowance
Base allowanceIncluded automatically on every planBronze: 300 units/mo · Silver: 500 units/mo · Gold: 700 units/mo · Platinum: 1,000 units/mo · BYO 20: 2,000 units/mo
Capacity packs (optional, any plan)Purchased from Usage, current period only+1,000 for $9.99 · +2,000 for $14.99 · +3,000 for $19.99 · +5,000 for $24.99 · +10,000 for $39.99 · +20,000 for $59.99

Annual Billing

Annual billing is paid upfront, on every self-serve plan: 5% off 12 months of the regular price with any direct crypto payment, or 10% off with Innvil Credit — the bigger discount. The table below does the math for you.

PlanMonthlyAnnual (Direct, -5%)Annual (Innvil Credit, -10%)
Bronze$29.99$341.89$323.89
Silver$59.99$683.89$647.89
Gold$99.99$1139.89$1079.89
Platinum$149.99$1709.89$1619.89
BYO 20$169.99$1937.89$1835.89

Payments

Watch is billed with crypto payments (Cryptomus, NOWPayments, or Binance Pay, depending on what's configured) or Innvil Credit, a discounted second way to pay — see the Innvil Credit article. There is currently no auto-renewal — you renew manually from the Billing page when your period ends; nothing about your existing Projects, Communities, or Watchers is affected while a subscription is expired.

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